Privacy Policy for BUSINESS BOOSTER
Thank you for deciding to become a member of one of the world's largest online learning communities. COURSE CLOUD LLC ("COURSE CLOUD LLC", "we", "us") values your privacy and wants you to be aware of how we collect, use, and share information about you. This Privacy Policy describes your rights to access, correct, and restrict our use of your personal data, as well as our data collection practices.
This Privacy Policy applies when you visit or use the COURSE CLOUD LLC websites or related services (the "Services"), unless we link to a
different policy or state otherwise. It also applies to potential business and enterprise customers who are interested in our products.
You
agree to the terms of this Privacy Policy by using the Services. If you do not agree to this Privacy Policy or any other agreement that
governs your use of the Services, you should not use them.
Table of Contents
1. What Data We Get
2. How We Get Data About
You
3. What We Use Your Data For
4. Who We Share Your Data With
5. Security
6. Your Rights
7. Jurisdiction-Specific
Rules
8. Updates & Contact Info
1. What Data We Get
We collect certain data from you directly, like information you
enter yourself, data about your consumption of content, and data from third-party platforms you connect with COURSE CLOUD LLC We also collect
some data automatically, like information about your device and what parts of our Services you interact with or spend time using.
1.1 Data You Provide to Us
We may collect different data from or about you depending
on how you use the Services. Below are some examples to help you better understand the data we collect.
When you place an Application-form or create an account and use the Services, including through a third-party platform, we collect any data you provide directly, including:
Account Data: In order to use certain features (like accessing content), you need to create a user account. When you create or update your account, we collect and store the data you provide, like your email address, password, phone number, and account settings and assign you a unique identifying number (“Account Data”).
Profile Data: Your Application-form or account will not be publicly viewable by others.
Student Payment Data: If you make purchases, we collect certain data about your purchase (such as your name and ZIP code) as necessary to process your order. You must provide certain payment and billing data directly to our payment service providers, including your name, credit card information, billing address, and ZIP code. We may also receive limited information, like the fact that you have a new card and the last four digits of that card, from payment service providers to facilitate payments. For security, COURSE CLOUD LLC does not collect or store sensitive cardholder data, such as full credit card numbers or card authentication data.
If you access or use our Services through a third-party platform or service, or click on any third-party links, the collection, use, and sharing of your data will also be subject to the privacy policies and other agreements of that third party.
Sweepstakes, Promotions, and Surveys
We may invite you to complete a survey or participate in a promotion (like a contest, sweepstakes,
or challenge), either through the Services or a third-party platform. If you participate, we will collect and store the data you provide as
part of participating, such as your name, email address, postal address, date of birth, or phone number. That data is subject to this Privacy
Policy unless otherwise stated in the official rules of the promotion or in another privacy policy. The data collected will be used to
administer the promotion or survey, including for notifying winners and distributing rewards. To receive a reward, you may be required to
allow us to post some of your information publicly (like on a winner’s page). Where we use a third-party platform to administer a survey or
promotion, the third party’s privacy policy will apply.
Communications and Support
If you contact us for support or to report a problem or concern (regardless of whether you have a place
Application-form or created an acoount), we collect and store your contact information, messages, and other data about you like your name,
email address, messages, location, COURSE CLOUD LLC user ID, refund transaction IDs, and any other data you provide or that we collect through
automated means (which we cover below). We use this data to respond to you and research your question or concern, in accordance with this
Privacy Policy.
The data listed above is stored by us and associated with your Appication-form.
1.2 Data We Collect through Automated Means
When you access the Services (including
browsing content), we collect certain data by automated means, including:
System Data: Technical data about your computer or device, like your IP address, device type, operating system type and version, unique device identifiers, browser, browser language, domain and other systems data, and platform types (“System Data”).
Usage Data: Usage statistics about your interactions with the Services, including content accessed, time spent on pages or the Service, pages visited, features used, your search queries, click data, date and time, referrer, and other data regarding your use of the Services (“Usage Data”).
Approximate Geographic Data: An approximate geographic location, including information like country, city, and geographic coordinates,
calculated based on your IP address.
The data listed above is collected through the use of server log files and tracking technologies, as
detailed in the “Cookies and Data Collection Tools” section below. It is stored by us and associated with your Application-form or your
account.
1.3 Data From Third Parties
If you are a COURSE CLOUD LLC enterprise or corporate
prospect, we may collect certain business contact information from third-party commercial sources.
2. How We Get Data About You
We use tools like cookies, to gather the data listed
above. Some of these tools offer you the ability to opt out of data collection.
2.1 Cookies and Data Collection Tools
We use cookies, which are small text files
stored by your browser, to collect, store, and share data about your activities across websites, including on COURSE CLOUD LLC They allow us
to remember things about your visits to COURSE CLOUD LLC, like your preferred language, and to make the site easier to use. To learn more
about cookies, visit https://cookiepedia.co.uk/all-about-cookies
COURSE CLOUD LLC and service providers acting on our behalf (like Google Analytics and third-party advertisers) use server log files and automated data collection tools like cookies, tags, scripts, customized links, device or browser fingerprints, and web beacons (together, “Data Collection Tools“) when you access and use the Services. These Data Collection Tools automatically track and collect certain System Data and Usage Data (as detailed in Section 1) when you use the Services. In some cases, we tie data gathered through those Data Collection Tools to other data that we collect as described in this Privacy Policy.
2.2 Why We Use Data Collection Tools
COURSE CLOUD LLC uses the following types of Data
Collection Tools for the purposes described:
Strictly Necessary: These Data Collection Tools enable you to access the site, provide basic
functionality (like logging in or accessing content), secure the site, protect against fraudulent logins, and detect and prevent abuse or
unauthorized use of your account. These are required for the Services to work properly, so if you disable them, parts of the site will break
or be unavailable.
Functional: These Data Collection Tools remember data about your browser and your preferences, provide additional site functionality, customize content to be more relevant to you, and remember settings affecting the appearance and behavior of the Services (like your preferred language or volume level for video playback).
Performance: These Data Collection Tools help measure and improve the Services by providing usage and performance data, visit counts, traffic sources, or where an application was downloaded from.
Advertising: These Data Collection Tools are used to deliver relevant ads (on the site and/or other sites) based on things we know about you like your Usage and System Data (as detailed in Section 1), and things that the ad service providers know about you based on their tracking data. The ads can be based on your recent activity or activity over time and across other sites and services. To help deliver tailored advertising, we may provide these service providers with a hashed, anonymized version of your email address (in a non-human-readable form) and content that you share publicly on the Services.
Social Media: These Data Collection Tools enable social media functionality, like sharing content with friends and networks. These cookies may
track a user or device across other sites and build a profile of user interests for targeted advertising purposes.
You can set your web
browser to alert you about attempts to place cookies on your computer, limit the types of cookies you allow, or refuse cookies altogether. If
you do, you may not be able to use some or all features of the Services, and your experience may be different or less functional. To learn
more about managing Data Collection Tools, refer to Section 6.1 (Your Choices About the Use of Your Data) below.
3. What We Use Your Data For
We use your data to do things like provide our Services,
communicate with you, troubleshoot issues, secure against fraud and abuse, improve and update our Services, analyze how people use our
Services, serve personalized advertising, and as required by law or necessary for safety and integrity.
We use the data we collect
through your use of the Services to:
- Provide and administer the Services, including to facilitate participation in educational content, issue completion certificates, display customized content, and facilitate communication with other users;
- Process payments to instructors and other third parties;
- Responding to your questions and concerns;
- Sending you administrative messages and information, including messages from instructors, students, and teaching assistants; notifications about changes to our Service; and updates to our agreements;
- Sending you information, such as by email or text messages, about your progress in courses and related content, rewards programs, new services, new features, promotions, newsletters, and other available instructor-created content (which you can opt out of at any time);
- Manage your account and account preferences;
- Facilitate the Services’ technical functioning, including troubleshooting and resolving issues, securing the Services, and preventing fraud and abuse;
- Solicit feedback from users;
- Market products, services, surveys, and promotions;
- Market Subscription Plans to prospective customers;
- Learn more about you by linking your data with additional data through third-party data providers and/or analyzing the data with the help of analytics service providers;
- Identify unique users across devices;
- Tailor advertisements across devices;
- Improve our Services and develop new products, services, and features;
- Analyze trends and traffic, track purchases, and track usage data;
- Advertise the Services on third-party websites and applications;
- As required or permitted by law; or
- As we, in our sole discretion, otherwise determine to be necessary to ensure the safety or integrity of our users, employees, third parties, the public, or our Services.
4. Who We Share Your Data With
We share certain data about you with instructors, other students, companies performing services for us, COURSE CLOUD LLC affiliates, our business partners, analytics and data enrichment providers, your social media providers, companies helping us run promotions and surveys, and advertising companies who help us promote our Services. We may also share your data as needed for security, legal compliance, or as part of a corporate restructuring. Lastly, we can share data in other ways if it is aggregated or de-identified or if we get your consent.
We may share your data with third parties under the following circumstances or as otherwise described in this Privacy Policy:
With
Analytics and Data Enrichment Services: As part of our use of third-party analytics tools like Google Analytics and data enrichment services
like Zoom Info, we share certain contact information, Application-form, account, System Data, Usage Data (as detailed in Section 1), or
de-identified data as needed. De-identified data means data where we’ve removed things like your name and email address and replaced it with a
token ID. This allows these providers to provide analytics services or match your data with publicly-available database information (including
contact and social information from other sources). We do this to communicate with you in a more effective and customized manner.
To Power Social Media Features: The social media features in the Services (like the Facebook Like button) may allow the third-party social media provider to collect things like your IP address and which page of the Services you’re visiting, and to set a cookie to enable the feature. Your interactions with these features are governed by the third-party company’s privacy policy.
To Administer Promotions and Surveys: We may share your data as necessary to administer, market, or sponsor promotions and surveys you choose to participate in, as required by applicable law (like to provide a winners list or make required filings), or in accordance with the rules of the promotion or survey.
For Advertising: If we decide to use an advertising-supported revenue model in the future, we may use and share certain System Data and Usage Data with third-party advertisers and networks to show general demographic and preference information among our users. We may also allow advertisers to collect System Data through Data Collection Tools (as detailed in Section 2.1), to use this data to offer you targeted ad delivery to personalize your user experience (through behavioral advertising), and to undertake web analytics. Advertisers may also share with us the data they collect about you. To learn more or opt out from participating ad networks’ behavioral advertising, see Section 6.1 (Your Choices About the Use of Your Data) below. Note that if you opt out, you’ll continue to be served generic ads.
For Security and Legal Compliance: We may disclose your data to third parties if we (in our sole discretion) have a good faith belief that the disclosure is:- Permitted or required by law;
- Requested as part of a judicial, governmental, or legal inquiry, order, or proceeding;
- Reasonably necessary as part of a valid subpoena, warrant, or other legally-valid request;
- Reasonably necessary to enforce our Terms of Use, Privacy Policy, and other legal agreements;
- Required to detect, prevent, or address fraud, abuse, misuse, potential violations of law (or rule or regulation), or security or technical issues; or
- Reasonably necessary in our discretion to protect against imminent harm to the rights, property, or safety of COURSE CLOUD LLC, our users, employees, members of the public, or our Services.
We may also disclose data about you to our auditors and legal advisors in order to assess our disclosure obligations and rights under this Privacy Policy.
During a Change in Control: If COURSE CLOUD LLC undergoes a business transaction like a merger, acquisition, corporate divestiture, or
dissolution (including bankruptcy), or a sale of all or some of its assets, we may share, disclose, or transfer all of your data to the
successor organization during such transition or in contemplation of a transition (including during due diligence).
After
Aggregation/De-identification: We may disclose or use aggregated or de-identified data for any purpose.
With Your Permission: With your
consent, we may share data to third parties outside the scope of this Privacy Policy.
5. Security
We use appropriate security based on the type and sensitivity of data
being stored. As with any internet-enabled system, there is always a risk of unauthorized access, so it’s important to protect your password
and to contact us if you suspect any unauthorized access to your account.
COURSE CLOUD LLC takes appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data that we collect and store. These measures vary based on the type and sensitivity of the data. Unfortunately, however, no system can be 100% secured, so we cannot guarantee that communications between you and COURSE CLOUD LLC, the Services, or any information provided to us in connection with the data we collect through the Services will be free from unauthorized access by third parties. Your password is an important part of our security system, and it is your responsibility to protect it. You should not share your password with any third party, and if you believe your password or account has been compromised, you should change it immediately and contact our Support Team with any concerns.
6. Your Rights
You have certain rights around the use of your data, including the
ability to opt out of promotional emails, cookies, and collection of your data by certain third parties. You can update or terminate your
account from within our Services, and can also contact us for individual rights requests about your personal data. Parents who believe we’ve
unintentionally collected personal data about their underage child should contact us for help deleting that information.
6.1 Your Choices About the Use of Your Data
To stop receiving promotional
communications from us, you can opt out by using the unsubscribe mechanism in the promotional communication you receive or by changing the
email preferences in your account. Note that regardless of your email preference settings, we will send you transactional and relationship
messages regarding the Services, including administrative confirmations, order confirmations, important updates about the Services, and
notices about our policies.
If you’re located in the European Economic Area, you may opt out of certain Data Collection Tools by clicking the “Cookie settings“ link at
the bottom of any page.
The browser or device you use may allow you to control cookies and other types of local data storage. To learn
more about managing cookies, visit https://cookiepedia.co.uk/how-to-manage-cookies. Your wireless device may also allow you to control whether
location or other data is collected and shared.
To get information and control cookies used for tailored advertising from participating companies, see the consumer opt-out pages for the Network Advertising Initiative and Digital Advertising Alliance, or if you’re located in the European Economic Area, visit the Your Online Choices site. To opt out of Google’s display advertising or customize Google Display Network ads, visit the Google Ads Settings page. To opt out of Taboola’s targeted ads, see the Opt-out Link in their Cookie Policy.
To opt out of allowing Google Analytics, Mixpanel, ZoomInfo, or Clearbit to use your data for analytics or enrichment, see the Google
Analytics Opt-out Browser Add-on, Mixpanel Opt-Out Cookie, ZoomInfo’s policy, and Clearbit data claiming mechanism.
Apple iOS, Android
OS, and Microsoft Windows each provide their own instructions on how to control in-app tailored advertising. For other devices and operating
systems, you should review your privacy settings on that platform.
If you have any questions about your data, our use of it, or your
rights, contact us at admin@ccloud.online
6.2 Deleting Your Personal Data
Please note: even after your Personal Data is
terminated, some or all of your data may still be visible, including without limitation any data that has been (a) copied, stored, or
disseminated by other users (including comments on content); (b) shared or disseminated by you or others (including in your shared content);
or (c) posted to a third-party platform. Even after your Personal Data is terminated, we retain your data for as long as we have a legitimate
purpose to do so (and in accordance with applicable law), including to assist with legal obligations, resolve disputes, and enforce our
agreements. We may retain and disclose such data pursuant to this Privacy Policy after your Personal Data has been terminated.
To request to access, correct, or delete your Personal Data, you can submit these requests by emailing admin@ccloud.online. Please allow up to 30 days for a response. For your protection, we may require that the request be sent through the email address associated with your Application-form or your account, and we may need to verify your identity before implementing your request. Please note that we retain certain data where we have a lawful basis to do so, including for mandatory record-keeping and to complete transactions.
6.3 Our Policy Concerning Children
We recognize the privacy interests of children and
encourage parents and guardians to take an active role in their children’s online activities and interests. Individuals younger than 18 years
of age, but of the required age for consent to use online services where they live (for example, 13 in the US or 16 in Ireland), may not set
up an Application-form or create an account, but may have a parent or guardian place an Application-form or create and help them access
appropriate content. Individuals younger than the required age for consent to use online services may not use the Services. If we learn that
we’ve collected Personal Data from a child under those ages, we will take reasonable steps to delete it.
Parents who believe that COURSE
CLOUD LLC may have collected Personal Data from a child under those ages can submit a request that it be removed to admin@ccloud.online
7. Jurisdiction-Specific Rules
If you live in California, you have certain rights
related to accessing and deleting your data, as well as learning who we share your data with. If you live in Australia, you have the right to
make a formal complaint with the appropriate government agency. Users outside of the United States should note that we transfer data to the US
and other areas outside of the European Economic Area.
7.1 Users in California
Users who are California residents have certain rights under
the California Consumer Privacy Act, (“CCPA”). If you are an eligible California user, included in these rights are:
“Right to Know” —
You have the right to request to know more about the categories and specific pieces of personal information that we have collected about you
and access a copy of your personal information.
“Right to Deletion” — You have the right to request deletion of personal information that we have collected about you.
“Right to
Non-Discrimination” — If you choose to exercise any of your rights under CCPA, COURSE CLOUD LLC will treat you like all other users. In other
words, there is no penalty for exercising your rights under CCPA.
Additionally, for more information about the personal information we collect and how we collect it, please see the sections above entitled
“What Data We Get” and “How We Get Data About You.”
To learn about the business and commercial purposes for which your personal
information is collected and the categories of service providers who have access to your personal information, please see the sections above
entitled “What We Use Your Data For” and “Who We Share Your Data With.”
As a California resident, you also have the right to request certain details about what personal information we share with third parties for
those third parties’ direct marketing purposes. To submit your request, send an email to admin@ccloud.online with the phrase “California Shine
the Light” and include your mailing address, state of residence, and email address.
Since there is no widely accepted standard for the
browser-initiated Do Not Track signal, we do not currently recognize or respond to Do Not Track signals.
7.2 Users in Nevada
COURSE CLOUD LLC does not sell its users’ personal information or
personal data. Nonetheless, Nevada residents have the right to submit a request that we do not sell your covered personal information, which
you can do by emailing admin@ccloud.online
7.3 Users in Australia
If you are an Australia resident and you have a complaint, you
may refer it to the office of the Australian Information Commissioner (“OAIC”). You can contact OAIC by visiting www.oaic.gov.au; forwarding
an email to enquiries@oaic.gov.au; telephoning 1300 363 992; or writing to OAIC at GPO Box 5218, Sydney NSW 2001.
7.4 Users Outside of the U.S.
In order to provide the Services to you, we must
transfer your data to the United States and process it there. By visiting or using our Services, you consent to storage of your data on
servers located in the United States. If you are using the Services from outside the United States, you consent to the transfer, storage, and
processing of your data in and to the United States or other countries. Specifically, personal data collected in the United Kingdom (“UK”),
Switzerland, and the European Economic Area (“EEA”) is transferred and stored outside those areas. Additionally, if you are located in the
EEA, UK, or Switzerland, you also have the right to lodge a complaint with your data supervisory authority.
Personal data is also
processed outside of the UK, Switzerland, and the EEA by our COURSE CLOUD LLC group companies, or our service providers, including to process
transactions, facilitate payments, and provide support services as described in Section 4. We use Standard Contractual Clauses adopted by the
European Commission to facilitate transfers of personal data from the EEA to third countries and have entered into data processing agreements
with our service providers and COURSE CLOUD LLC group companies to restrict and regulate their processing of your data. By submitting your
data or using our Services, you consent to this transfer, storage, and processing by COURSE CLOUD LLC and its processors.
8. Updates & Contact Info
When we make a material change to this policy, we’ll
notify users via email, in-product notice, or another mechanism required by law. Changes become effective the day they’re posted. Please
contact us via email or postal mail with any questions, concerns, or disputes.
8.1 Modifications to This Privacy Policy
From time to time, we may update this Privacy
Policy. If we make any material change to it, we will notify you via email, through a notification posted on the Services, or as required by
applicable law. We will also include a summary of the key changes. Unless stated otherwise, modifications will become effective on the day
they are posted.
As permitted by applicable law, if you continue to use the Services after the effective date of any change, then your access and/or use will be deemed an acceptance of (and agreement to follow and be bound by) the revised Privacy Policy. The revised Privacy Policy supersedes all previous Privacy Policies.
8.2 Interpretation
Any capitalized terms not defined in this policy are defined as
specified in COURSE CLOUD LLC Terms of Use.
8.3 Questions
If you have any questions, concerns, or disputes regarding our Privacy
Policy, please feel free to contact our privacy team (including our designated personal information protection manager) at admin@ccloud.online
9. Company information:
COURSE CLOUD LLC, address: 405 Kerry Drive Clearwater, FL. US 33765, email: admin@ccloud.online,
Phone: +1 347 604 0113.